Welcome to Ben Wood Books

We appreciate your interest in us. The site does not [or would never] solicit information from its visitors, either for personal use or for commercial use. Keep in mind that we collect (or we store) some data, albeit temporarily, about the browsing history of every visitor. We would never share your information to any third-party entity.

The goal of this non-protruding collection is to improve the site performance. Another goal is to enhance your browsing experience. We want to tailor contents that would suit their browsing needs.

Despite the above disclosure, your safety and security are our top priority. This website adheres to existing industry-standards/practices in terms of online security. The site is safe and secure.

We update the site periodically. We also update both native and non-native plugins whenever updates are available. You may learn more about our terms and conditions.

Note: The [seller] is the webmaster/website owner; the [buyer] is any person who purchased one item {or several items} directly from this website [www.benwoodjbooks.com].

To All Visitors

Agreeing to our terms

Be advised that, by visiting this website and/or by browsing through the pages it features, you agree with all the terms and conditions. You agree with the terms specifically listed on this page. You also agree with the terms and conditions implied here. The following seven points are important to remember:

  1. If you Do Not Agree with our terms of use, do not start any commercial and/or non-commercial transactions on the site.
  2. In the event that you are not satisfied with the content featured on the site, we encourage you to leave the site as soon as possible.
  3. This website was not designed to entice, deceive, and/or to mislead visitors or other contributors.
  4. The webmaster [the site owner] and the site manager do not condone false advertisements. Any products featured on this site must meet our standards of authenticity. We do not condone inappropriate posts, including misleading sales or other fraudulent items.
  5. If you feel offended, threatened, intimidated, misrepresented, or characterized unfairly by any products or other items posted on the site, please contact the webmaster.
  6. The decision to take down any item(s) posted on the site will be based on the site owner’s discretion.
  7. In the event that you believe that you entered this site by mistake, we encourage you to leave promptly; we also encourage you to stop browsing the site as soon as possible.

Security Issues

For Your Security

Your security is very important to us. This website uses industry-standard encryption technologies when transferring and/or receiving visitor and/or consumer data from/to our server. Our goal is to guarantee that every transaction is secure.

Be advised that we do not guarantee the prevention of issues that might arise from entities out of our control. We have no control over third-party plugins or other malicious programs, which might have breached our server [or hosting server]. You (i.e., the visitor) start any transaction on the site at your own risk.

Technical Difficulties

Reaching out to us

If you make a purchase on the site, please be advised that there are other options available to complete the transaction. This site has a fully integrated Paypal system, which will allow you to complete your transaction on the Paypal platform.

If you purchase any items from the site, be advised that technical difficulties may not be resolved immediately. Please allow a delay of 3-5 business days before any matter can be resolved. If you are having technical problems, please reach us by phone instead of email.

Contact information

Contact us

We work tirelessly to meet our own standards. If you feel that the site does not comply with any of the statements made here, contact the webmaster and submit a query. We will address your concerns promptly.

You may reach us via regular mail [the postal service], email, or telephone. The preferred method of contact is via the website itself. Please fill out the appropriate form in the contact page to reach us.

We are available between 9:00 a.m. and 5:00 p.m. (during weekdays). For issues pertaining to sales, we encourage you to contact us at a suitable time (even during weekends and after hours). We will do our due diligence to resolve any issue(s) within a reasonable time frame.

Sale and Purchase Terms

Items for Sale

This website features several items/merchandises for sale.

The site is the best place to find authentic products. Visitors may purchase any of the items and/or merchandises featured on the site at a discounted price. Browse through the many pages featured here.

If you are not satisfied with the browsing experience, leave a comment via the contact page. You may forward suggestions or comments to the webmaster.

We will respond to any inquiry as soon as time permits. For email queries, please allow us two to three (2-3) business days to respond.

Making Transactions

Commercial & Non-Commercial

This website was not designed for commercial purposes per se. That said, we offer certain items for sale on the site. We only offer the paperback version of the books featured on the site. If you are interested in purchasing digital copies, please access the navigation menu to view the links for your favorite online retail store.

You may bypass our shopping page. You may purchase this text directly via Amazon.com, Lulu.com, Kobo.com, Smashwords.com, the Apple bookstore, and other fine retailers. If you were to proceed via our website, please keep in mind that purchased items will be subject to the tax requirements in effect in the United States. Such tax requirements include both state and federal requirements [or dues].

Returning an item

Return Policy

You may return any item(s) that you originally purchased on this website [www.benwoodjbooks.com] (including affiliates websites). However, upon approval for a return, every purchased item could only be returned within 14 days of the original purchase date. If you intend to return an item within the allowed period, you must do:

  1. You must notify us via E-mail of your desire to return the item(s).
  2. You must provide the reason(s) for the return.
  3. If we allow the return, you must be prepared to ship the item(s) back to us within the original fourteen-day period.

Return Requirements

Returned Items

Please note that failing to abide by the requirements below may delay the return process.

  1. Every returned item(s) must be received within 14 days of request.
  2. Unless it was specifically stated during the sale (via a promotion or a coupon), a return label will not be provided. Returning a shipped/received item is the buyer’s responsibility. The seller is not responsible for any fees associated with return shipping.
  3. Returned item(s) must be in original condition(s) (e.g., as was shipped by seller).
    1. If you no longer have the original product packaging, you may use a regular postal envelop or a box to return the item(s).
    2. Include padding or other materials, such as packing bubbles or newspaper to secure item(s).
    3. Information regarding the returned item(s) must be visible.
      1. Remember to attach your return label to the package or the envelope.
  4. Seller is not responsible for lost/undelivered item(s).
  5. Buyer is responsible for any costs and/or fees associated with lost and/or undelivered returned item(s).

Exchanging an Item

Exchange Policy

If you received the wrong item, the item is damaged, or the item is defective, you many need to trade your item for a unique item. You must send us a request via email, informing us of your intent to return the item. You must get a response from the seller acknowledging your intent to exchange the item.

If you intend to return an item within the allowed period, you must do the following:

  1. You must notify us via E-mail of your desire to exchange the item(s).
  2. You must provide the reason(s) for the exchange.
  3. You must ship the item(s) back to us within the original fourteen-day period
  4. Once the original item(s) is (are) received, the seller will ship the exchanged item(s) to the buyer.
  5. Seller will notify the buyer of the status of the order via email.
    1. Seller will notify the buyer of received item(s) and the shipment of exchanged item(s).

Note: Failure to abide by the above requirements may delay the exchange process.

Exchange Requirements

Exchange Request Policy

Any request for an exchange must be made within the 14-day period from the day of the original purchase. The buyer must return the original item within 14 days after the request was made. Please note that failure to do so may cause the cancellation and/or the rejection of the exchange request.

The Cost of Returning an Item

Return Cost and Refund

All sales are final. However, there are instances where an item(s) might be defective. There might also be a situation where the buyer received the wrong item(s) (independent of the buyer’s own doing). In these cases, the buyer may request to return the purchased items to the seller.

The seller may agree to a return. But the seller would not pay for the return.

The seller does not provide pre-paid return labels for the buyer to return an already purchased item(s). If the return request is approved, all items must be returned by the buyer. The buyer is responsible for any costs associated with the returned item(s), which may include shipping costs and handling fees.

For a defective item(s) or other issues with the purchased item(s), which is already delivered, the seller may decide whether to cancel the order and provide the buyer a full refund or whether to exchange the item(s). The seller will provide a refund or will ship a replacement item(s) only after receiving the defective or the refused item(s) back from the buyer.

Refund will only be provided via Paypal.

Return Address

All purchased item(s) must be returned to the following address.

Tesko Publishing
330 W. Main St., Unit 214
Middletown, PA 17057-1055